A Family-Owned Water Company Built for the East Valley

At San Tan Water Solutions, we aren’t just another water treatment company—we are your neighbors. Our family-owned and operated business proudly serves San Tan Valley, Queen Creek, Florence, and the surrounding East Valley communities. Because we live here and work here, we experience the exact same water challenges you do. We understand firsthand the damage that the region’s notoriously harsh, extremely hard water can do to your home’s plumbing, appliances, and your family’s skin.

We don’t believe in one-size-fits-all, big-box solutions. Because the East Valley has a unique water profile unlike anywhere else in the country, our systems are engineered custom water systems built specifically to conquer our local water challenges. From advanced water softeners to high-tier filtration systems, our technology is uniquely tailored to handle the heavy mineral content of our desert water supply.

Our entire family is dedicated to giving you a seamless, professional experience from start to finish. From your initial water test and custom system design to final installation and quality control, every step is handled with the highest level of care.

We are deeply committed to helping local families enjoy clean, soft, healthy water — the way it should be. When you choose San Tan Water Solutions, you aren’t just buying a water system; you are partnering with a local family who will be here to support you for years to come.

Family-owned & operated

American-made equipment

25+ years of combined experience

No-pressure education-first approach

Friendly, highly trained specialists

Systems engineered for Arizona water

Meet Our Family

Tom Francis
Tom FrancisOwner & Lead Water Specialist
Tom’s career in water treatment began in Utah back in 2001, giving him over two decades of deep industry expertise. After moving to Arizona in 2008, he quickly recognized that the San Tan Valley area faced an exceptionally harsh, unique water profile with some of the hardest water in the entire country. Driven to find a real solution, Tom personally engineered custom water systems specifically designed to conquer these local challenges. As the owner and creator of San Tan Water Solutions, Tom is proud to provide his neighbors with specialized, reliable systems that deliver truly clean, healthy water to local families.
Laura Francis
Laura FrancisRegional Water Specialist
With a decade of industry experience, Laura serves as our Regional Manager overseeing Tri-Cities, Washington, and Northern Utah. She specializes in advanced water testing, custom system design, and homeowner education. Laura is widely known for her warm, friendly approach and her unique ability to translate complex water science into practical, easy-to-understand terms. Whether managing regional operations or helping a local family, Laura ensures every homeowner feels confident and informed about their water quality.
Kelli Francis
Kelli FrancisOwner & Operations Manager
As co-owner and the heart of our daily operations, Kelli is the force that keeps San Tan Water Solutions running seamlessly. Working alongside her husband, Tom, she manages everything from scheduling and client care to strict quality control. Kelli’s sharp attention to detail and dedication to service ensure that every homeowner receives a professional, stress-free, and top-tier experience. Her passion for helping the community shines through in every interaction, making sure our families are well taken care of from start to finish.
Tayler (Francis) Johnson
Tayler (Francis) JohnsonMarketing & Operations Assistant
As a vital part of our family-owned team, Tom and Kelli’s daughter wears many hats to keep San Tan Water Solutions growing and running smoothly. She spearheads our community marketing efforts and lead generation, helping connect local families with our specialized water systems. Behind the scenes, she works closely with Kelli to manage essential office backend work and handle customer calls. With her bright energy and dedication to the family business, she ensures our customers receive prompt, friendly, and helpful care at every point of contact.
Devon Bailey
Devon BaileyCustomer Relations Representative
As our neighborhood liaison, Devon is dedicated to helping local families understand what is in their tap water. You will often see him out in the community, starting conversations about water quality and scheduling free, no-obligation water tests for interested homeowners. They focus on education over high-pressure sales, ensuring that your first experience with our team is helpful, transparent, and completely stress-free.
Porter Francis
Porter FrancisCustomer Relations Representative
Porter is the friendly face of our team in your neighborhood. They connect directly with local homeowners to discuss community water quality, answer your initial questions, and help coordinate your complimentary water safety test. Dedicated to building lasting relationships, their main goal is to ensure your family has easy access to clean, healthy water and a seamless experience with our company from day one.

We Live Here. We Serve Here. We Care Here.

We’re not a national chain or a traveling sales team — we’re your neighbors. Our entire team lives in the East Valley, and we’re proud to serve the communities we call home. When you choose San Tan Water Solutions, you’re supporting a local family business that reinvests in the community and stands behind every system we install.